Posts Tagged ‘portfolio management’

Flow in an Agile environment.

30 March, 2017

Flow is the new buzz. Each of us knows exactly what flow is. And how it feels. It feels great! You probably have even experienced it yourself. Great! But flow in relation with work?  That is something else. It needs planning,  and changing work habits.

In my previous blog I started with the above paragraph. It triggered questions on what Flow is? Trying to answer this question took too many words for a small reply. So I made a blog in which I describe what I mean with Flow.

Being in “the Flow” means that what I do in that moment of Flow goes ”effortless”, “smoothly” and in a continuous cadence.

When I talk about Flow in a team setting, there are two views:

  • The team is in a mood in which it “effortless” and “smoothly” produces results;
  • The work items run smoothly from left (input queue or Product backlog) to the right (output queue). There are no inventories that block the flow of work, and work does not flow backwards (upwards).

The view on work that flows upstream makes people realize the unnatural aspect of it. Work, like water, always flows downstream. If not, then the (natural) flow is ‘broken’ and waste is created: “effort to bring the water of work upstream”.

So flow in our work environment is the continuous movement of work items in the direction of the customer. Never moving away from the customer. In each step value is added to the work items. We only add value that makes the customer happy. If not we pollute the water, add baggage to the work items that makes the customer not happy, the maintenance more difficult and the change of defects greater.

Flow as well means that the effort for the workers is evenly distributed and not ‘batch-like’. The work steps are in balance. No step is overloaded and no step is starving.

Flow in a kanban system aims to reduce work staying in inventories, as this creates waterfalls. With a real danger of dam busts.

Inventory typically occurs when we hit a bottleneck or constraint. Opposite it means that we avoid waterfalls and inventory by taking away constraints.

the team becomes more stable and predictable in their  deliveries.

So, from whatever view you look at Flow, it is a powerful weapon making your team more fun and more resultful.

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Predictable & resilient programs

15 November, 2013

Too many efforts get lost in complexity or frustration.

“I wish we had known before, what we know now; we never would have started this project”

“Why don’t they listen to us?” asked the project manager himself about management

Many programs keep their focus regardless changes in the system around them

We live in a world that is dynamic and always in motion. That’s a fact. So, how can we know today, what will be the challenge of tomorrow? The answer is simple: we do not know, unless…

Starting a program is to achieve some goal that was defined yesterday. How do you manage a program that aims to achieve something that may or may not be changed while you do your utmost best to get there? How can you early recognize a changing goal that you targeted?

Organizations need to be able to apply a kind of rocket that is guided to it’s moving target by means of laser. Listen2Change offers this management guidance. We provide the laser beam that the decision maker transfers into an adjusted focus, based on new knowledge of the target and the system.

A program in a system influences the system and is impacted by unpredictable agents in that system and events outside that system.

We visualize the influences and resulting changes on regular basis (daily, weekly, ..). It enables weak signal detection to identify risks or opportunities.

For this we use short anecdotes from all stakeholders in the system. Each anacdote-teller adds predefined ‘tags’ or signifying data to their anecdote. The signification provides navigation through the hundreds of anecdotes. it unleashes understanding detailed changes and impact from the perspective of each participant.

The underlying assumption is that people exchange information via stories. The stories are triggered by open questions and gathered independent from each other.  The complete set of stories provide a true reflection of the  reality. As it is continuous it truly provides your laser beam towards a moving target.

The method provides any program or mission the means to start without a clear understanding of the final result. This result will emerge from the running program and its impact in the system.