Sensemaking based employee satisfaction surveys for happy employees

Sensemaking based surveys supports organizations that wants to engage all their employees in strategic and tactical decision making, innovation and knowledge generator.
We at TOP innosense make this promise a guarantee.

Everybody knows those standard surveys which state for example that the satisfaction rose from 6.7 last year to 6.8 this year. Everybody a bonus! But what these types of old fashioned surveys lack, is the actual engagement of all staff in the overall and daily strategic and tactical decision making, innovation and knowledge generator if the company. What a waste!

How to accomplish this? Simple by using the Cynefin framework and the supporting Sensemaking® software.

Managing an organization or any sized group of people is a complex task. There are too many stakeholders, events or other types of modulators that interact continuously and unpredictable. Any change can only be explained on hindsight. So starting with a predefined plan on any level (strategic or tactical) is doomed to fail.

Sensemaking lets the organization continuous listening to the (coffee machine) anecdotes or micro-stories. It enables all employees to enter their thoughts and ideas. The gathering is either written or spoken text, a picture or a photo. The anecdotes are provided additional meaning by the original authors. When also external stakeholders are invited to enter their thoughts, ideas and opinions in the Sensemaking database, the organization has an in depth knowledge on what is at stake below the surface,

Cynefin shows how to addressed and manage complex problems. Experiments supports learning and identifying in which direction the company and it’s strategy flows. Because of the agile approach, the company is continuously and fluently able to manoeuvre effectively.

Anyone in the organization is able to see the stories entered (continuous monitoring). Because the process is real time, your story is read and used tomorrow. This enables quick adaption of decisions directly after decisions have been made. This in turn enables adjusting decisions early in the process, when the cost or repair is still low, or the impact still limited.

What of all the above is the result on the morale of the employees? I guess you know 😉

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